Lucy Survey

A conversational customer experience feedback platform.
Girişimin adı
Lucy Survey
Web adresi
Kuruluş tarihi
Aralık 2016
Şirketleşme
Evet
Takımın üye sayısı
2
Girişimin aşaması
Ödeyen müşteriler
Kategori
Yazılım
Sektör
Kurumsal yazılım
Ürünün kullanım şekli
Masaüstü
Şehir
San Francisco, California, US

Girişimin özet bilgisi

Lucy is an interactive CX platform to capture voice of customers through personalized conversations via messaging channels (SMS, FB Messenger, WhatsApp, WeChat, etc). By collecting, combining and analyzing feedback across all messaging channels into one simple dashboard, Lucy provides a re-marketing/retargeting tool to launch batch campaigns targeting custom audiences.

Takım

David Suh

David joined Twitter in 2011 as a founding member of the MMS Sales team, where he built partnerships with Fortune 500 advertisers. After his 3.5 years at Twitter, he left to found JobCouch, where he quickly built partnerships with McKinsey Social Initiative and The North Face to help hourly job seek

Dogan Berktas

Ex @Twitter, @Ebay, @Tubitak Uzay. @ycombinator and @etohum alum, and @BilkentUniv CS graduate.

İş modeli

Hedef kitle

We are piloting with US based chain QSR and retailer.

Pazarlama stratejisi

Initial expansion using our veteran QSR industry advisors' network.

Gelir modeli

Charge per interaction, per store and/or per employee. Please see the investor deck.

Pazar bilgisi

Pazar büyüklüğü

$ 5.000.000.000

Rekabet

Medallia, SMG, Qualtrics, InMoment, TrustPilot.

Girişimin mevcut durumu

Shipped our core experience on two channels (SMS and Facebook Messenger) with an accompanying dashboard and reporting. Currently have 4 paying customers in two months.

Yayınlanma tarihi: 25 Mart 2017